IT Support Administration Permanent | Full-Time
Our IT Support reports to the Information Systems Manager and is integral to the operations and efficiencies of The Alex. This role is responsible for providing technical and network problem resolution to end-users at different Alex locations and other remote clinics. The technical support provided includes, but is not limited to, resolving username and password problems, uninstalling/reinstalling software applications, verifying proper hardware and software set up, virus removal, assisting with desktop applications, troubleshooting email and network issues, and troubleshooting remote access, as well as mobile devices. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. This is a permanent full-time position.
